Privacy policy

At Fantasy Villas (accessible from fantasy.villas), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Data: When you make a reservation or contact us, we may collect personal information such as your name, email address, phone number, postal address, and payment details.
Usage Data: We may collect information on how you access and use our website, including your IP address, browser type, pages visited, time and date of visit, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.
2. How We Use Your Information

We use the collected data for various purposes, including:

To process and manage reservations and bookings.
To communicate with you regarding your stay or inquiries.
To send updates, promotional materials, and other information that may be of interest to you.
To improve our website, services, and customer experience.
To monitor usage patterns and analyze trends.
3. Disclosure of Your Information

We may share your personal information in the following situations:

Service Providers: With third-party vendors who assist in operating our website, conducting our business, or servicing you, under confidentiality agreements.
Legal Obligations: When required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
Business Transactions: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies Policy

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
If you do not accept cookies, you may not be able to use some portions of our website.
For more information on how we use cookies and how you can manage them, please refer to our Cookies Policy.
6. Your Rights

Depending on your location, you may have the following data protection rights:

The right to access, update, or delete the personal information we have on you.
The right to rectify any incorrect or incomplete data.
The right to object to or restrict our processing of your personal data.
The right to data portability.
7. Cancellation Policy

Free Cancellation: You may cancel your reservation free of charge up to 30 days before arrival.
Cancellations within 30 Days: Cancellations made within 30 days of the arrival date may result in charges as per our terms and conditions.
8. Security Deposit

We reserve the right to request a security deposit prior to your arrival.
This deposit is fully refundable upon check-out, subject to a satisfactory inspection of the accommodation.
9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us